It is one thing to go and buy a used car from an independent seller who advertised its vehicle on local ads, but it is totally different when you go shopping for a new or certified used car at the car dealer. Professional car dealers are much sneakier predators when it comes to selling you something, making a profit and trying to manipulate you and talk you into spending as much money as possible. So, after a video where we explained the most annoying things you might hear when you go to buy a used car sold by a private party, here is the video about most annoying things you might hear at the car dealership. So, beware.
1. Being too friendly or direct in communication
Dealers know that the first impression is the most important, and that is why they are super friendly and courteous when they first meet you. Often they become too close and direct, and they want to know your personal information, marriage status, and so on. They know that having that information can help them seal the deal with playing on “your wife/husband/kids will love this car” card. However, not all people are comfortable with this kind of communication and if you don’t think that you should share something with the person you probably just met, you shouldn’t. You are there to buy a car, not to get a date.
2. “Don’t buy that; buy this.”
Dealers look for only for profit and the more money you spend, the more money they earn. So, they often can be very annoying trying to show you or talk you into the test-driving bigger and more expensive car. The only way to stop them from doing just that is to clearly and directly tell them what you came to buy. Otherwise, you might get back home with the enormous 7-seat crossover, and you only came to buy cheap economy city car.
3. Meaningless abbreviations and terms
Car dealers know that most of the people who walk in the dealership don’t know much about cars. They are more than willing to exploit that fact and present themselves as the car experts of the highest rank just to wow you with their knowledge and sell you a car. So, if the dealer all of a sudden starts talking about what might sound like gibberish to you, you can be sure that he is trying to confuse you with industry`s terms and abbreviations. This can be extremely annoying, and most people fall for this trick. Don’t be one of them and ask the dealer to explain everything you want to know clearly. That is his job, after all.
4. “I am afraid your car is not worth a lot.”
Most car shoppers trade in their old cars for brand new models and finance the difference. This is a perfectly sound way of buying a new car, and it is convenient and fast for a buyer since he or she goes to the dealer in old car and comes out with a shiny new set of wheels. However, the real profit is in the age-old mantra – “buy low, sell high,” and dealers will always try to minimalize the value of your car. It is OK when you have a beat-up old clunker, but if your vehicle is a well-maintained newer model with no damages and reasonable mileage, their efforts can be really annoying. Always research the real value of your car before going to dealerships and be ready to walk away if the deal doesn’t suit you.
5. “I don’t know, but let me talk to my manager”
Believe us, the dealer knows exactly what you have asked him, but he wants to look like you are getting the special deal by buying some time and “talking to a manager.” Don’t get excited if you hear that sentence and just let him play his role and consult with his colleagues about the special deal he is offering to you. He will probably return with a positive answer and line like “we don’t usually do this, but my manager said that in your case, we would make an exception.”
6. “The car is sold out, but…”
Unless you are shopping for brand new Ferrari Monza SP1 which is limited to only 499 examples, there is no need to fall for that old trick. Every time the customer looks for something a bit more specific than run of the mill family hatchback or SUV, car dealers might try to sell you the annoying story of being too late. When they see your disappointment, they said that they might be able to get that car for you, but it will cost a bit more since the exact model is sold out, in demand and hard to get. In reality of modern mass production, only a handful of cars are really hard to get, everything else can be found very quickly.